5

These guys really lived up to their reviews when I decided to drop in this morning to get my tire plugged from a nail. Scott was very welcoming immediately when I walked in and I told him of my tire trouble. He informed me very politely that they did not do tire repairs but that he might be able to plug it. All said and done, this shop went out of their way to provide a service they don't even offer for a stranger who was in a bind, pressed for time and just so happened to drop into their shop. That kind of customer service is on another level and they took only a few minutes to get me out of there! If you didn't think this review could get better, think again. On top of it all, I was absolutely floored when there was no charge because "they don't do tire repairs". These guys sincerely knocked my socks off and I would absolutely recommend them to anyone and they will be my top choice if I ever find my car in need of repair! Thank you again Patriot Automotive!!!!

5

Highly recommend this place. Had no working a/c in my car and they were able to get my car in fast and were able to find the problem and fix right away. Great customer service and the guys working there are great.

5

Awesome service the machanic Michael was so prompt and courteous. Great honest tech and fair prices. Highly recommend to family & friends!

5

I had what normally would be a fatal development - a blown spark plug that literally threw the metal thread insert down into the cylinder head. But Mike walked me through the fix and even allowed me to bring my own parts (I changed the 7 other plugs and coils and wanted to maintain consistency). A few days and a couple hundred dollars later and my old 04 Toyota is running like a top a again. In this day and age of overpriced, mediocre (at best) service I'm glad to know that there are still honest service companies out there - especially automotive ones. Needless to say I'll be a Patriot customer for life!

5

Mike was friendly and patient. Allowed me to bring a clutch kit i got from amazon cheaper with no questions and charged an extremely fair price. Found battery was on its last leg...offered to install a battery for me if i brought one to him no charge. Even met at the shop when they were closed to pick up.

We are delighted that you were happy with our service. Thank you for providing us feedback.

- Patriot Automotive
5

I took my vehicle, which has approx. 133k mi on it, to Patriot Automotive because it has been making front-end clunking noises. I dropped it off early and they gave me a ride to work. When I returned to pick it up about 7 hours later they said they drove it around and never heard the sound and didn't see anything upon visual inspection. The next day on my way to work my car made the sound at least 4 times, so I promptly stopped in to the shop and Mike drove it around the parking lot, even though I didn't have an appointment. I was told it sounds like a bushing or something and that they'd absolutely take another look since they heard/felt the clunking. Their customer service was great and they were very professional and helpful. I'll be taking my car there again shortly to be repaired.

5

Excellent service and very honest and courteous. I had a bad experience with another shop but Patriot Automotive was great. I highly recommend them for oil changes and inspections.

5

I liked the thoroughnes. Mike and Scott make a great team. Wonderful customer service. Very satisfied with the work and price. My 92 jeep wrangler was not running. They diagnosed it and found that it was a bad fuel pump. Since I was so happy with their work I also had them changed the starter and alternator due to the shape they were in I could see them going out soon.( the armature was all green because of corrosion and the starter worked, but looked rough) out the door less than $1300. Plus the fuel tank had 3/4 of fuel when we dropped it off and the same when we pickdd it up. These gentlemen are honest, can do, people. I am a customer for life. Plus I was referred to them by two well known shops here in San Antonio. Thank you guys!

5

I was having trouble with my Four Runner, so I immediately took it to Patriot. He generously devoted his time to find out what the problem was. And my trust in him is so strong, that I highly recommend him to anyone! One happy camper! Sandra Garza

5

Thanks so much for my shocks/struts! It feels like I'm driving on a cloud!

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